Refund

Home > Refund
< Retour

REFUND CONDITIONS :

For unfavorable weather - wind and/or rain:

The Baladeuzh has the possibility of cancelling the service until the day of the departure and the customer will have the choice between a total refund or to reserve a new date among the availabilities.

 

Cancellation on the part of the customer (except reason weather above):

There will be no refund.

If the cancellation is made 7 days before the activity date, the client will have the possibility to book a new date among the availabilities.

If the cancellation is made less than 7 days before the activity date, the client will not be able to reschedule the activity.

 

Cancellation on the part of La Baladeuzh (except for the above-mentioned weather reasons):

The customer will have the choice between a total refund or reserve a new date among the availabilities.

 

Not enough registered :

La Baladeuzh has the possibility of cancelling an activity if there is not a minimum of 2 registered, and this until the day of the exit.

The customer will have the choice between a total refund or to reserve a new date among the availabilities.